A wonderful customer details their experience with Carney Plumbing, Heating & Cooling .
“I called to get estimates for a heat pump and an air conditioning unit. Joe Hill came to our home to assess our needs. Within a few days, he called to ask whether or not we would like to have a back-up heat option in the event of choosing a heat pump. He said this would require an upgraded circuit box. I told him I didn’t want the back-up heat, and he put together the proposals for both a heat pump and A/C soon after. I believe I received an email with both proposals within a week of Joe’s first coming to our home. Before I received the proposals, I called Joe with questions regarding duct work as well as financing. He answered all my questions completely and assured me that we would be much more comfortable in our home regardless of which option we selected. When we decided to use Carney to meet our climate control needs, Jose contacted us to begin the application process for financing our purchase. This process took a couple of days, and Jose answered further questions we had regarding financing. Another associate called us to schedule installation, and within about a week of letting Carney know we were interested in their services, a crew was here to begin installation of a Trane XR15 AC system. The crew removed our old heat pump and installed the new system over the course of 2 days. They had to make a slightly larger opening in our ceiling to get the new unit in our attic. But before they did this, they asked our permission. They explained that without doing this, they would have to use a smaller and less efficient unit. They covered the opening in the ceiling with a cut-to-fit piece of foam, and they cleaned up each day before they left. They explained the operation of the thermostat to my wife and left the written instructions with us. They also provided us with the paperwork for financing. We are now much more comfortable in our home during the hot summer weather. I would definitely recommend Carney to anyone with climate control needs. Thank you.”
We provide top quality heating, cooling, plumbing services in Bucks and Montgomery Counties in Pennsylvania. If you are looking for a service provider in the area, call Carney today for all of your plumbing and HVAC needs.